What are two ways to measure success according to Design Thinking?

In the context of Design Thinking, measuring success often revolves around the concept of desirability and sustainability. Desirability refers to how well a product or service meets the needs and wants of users. It emphasizes understanding the user experience and ensuring that the solution is not only functional but also appealing to the target audience. By focusing on desirability, teams can validate that they are creating solutions that resonate with users and fulfill their expectations.

Sustainability, on the other hand, relates to the long-term viability of the solution. It considers whether the product or service can be maintained over time, factoring in aspects like economic, social, and environmental impacts. Measuring sustainability ensures that the solution is not just a temporary fix but is capable of enduring future challenges and shifts in user needs or market conditions.

Reliability and scalability, while important in many contexts, do not inherently align with the core principles of Design Thinking. Reliability pertains to consistent performance, and scalability focuses on the ability to grow or adapt solutions for larger audiences. However, without first defining desirability and ensuring sustainability, these metrics may not provide a complete picture of success in a Design Thinking framework.